Stronger Together

 

Customer Support

1. What payment methods do you support?

We support multiple payment methods, including PayPal. Paying with PayPal ensures that your payment information is highly protected, making your shopping experience secure.

2. How long does it take for international orders to arrive?

International orders typically take 5-15 business days to arrive, depending on the region and the shipping company. We will provide tracking information after shipping so you can check the status of your order at any time.

3. Do you offer returns and exchanges?

Yes, we offer a 30-day return and exchange policy. If you are not satisfied with the product you received, please contact our customer service within 30 days of receiving the item, and we will assist you with the return or exchange process.

4. How can I contact customer service?

You can reach our customer service through the following methods:

  • Email: [email protected]
  • Phone: +86-13427534694
  • Service Hours: Monday to Friday: 09 am – 6 pm

5. Do you offer discounts for bulk purchases?

Yes, we offer discounts for bulk purchases. For more information, please contact our customer service.

 

 

Product Information

 

1. What materials are used in your darts?

Our darts are made from a variety of materials, including steel, copper, or tungsten for the dart head, brass or tungsten for the dart body, and plastic or synthetic materials for the flights. All our darts undergo rigorous quality checks to ensure they are safe and durable.

2. Do you offer custom dart services?

Yes, we provide custom dart services. You can choose the weight, length, material, and design of your darts according to your preferences. Whether you are an individual player or a club, we can meet your customization needs. Please contact our customer service for more details.

3. How do I choose the right darts for me?

Choosing the right darts depends on your grip, throwing style, and the rules of the game. Generally, beginners may prefer lighter darts, while more experienced players might opt for heavier ones. We recommend selecting based on your specific needs.

4. Can I buy dart accessories like flights and shafts separately?

Yes, you can find a variety of dart accessories on our accessories page, including flights, shafts, and dart points. We offer many styles and colors to choose from, allowing you to customize your darts as you like.

5. How should I maintain and care for my darts?

To prolong the life of your darts, it’s recommended to regularly check all parts to ensure they are not damaged or loose. After use, store the darts in a dry place and avoid contact with hard surfaces.

6. Which types of dartboards are your darts suitable for?

Our darts are suitable for both soft-tip dartboards (electronic dartboards) and steel-tip dartboards (traditional dartboards). Please choose the appropriate darts based on the type of dartboard you are using.

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